FAQ

Frequently Asked Questions

ORDERING

Q: How long does production take?
A: Most items are made to order and take 2–5 business days to produce.

Q: Is this a subscription or recurring order?
A: No. All physical products are one-time purchases. You are only charged once per order, and we don’t offer recurring subscriptions at this time.

Q: Do you offer cancellations?
A: Orders may be cancelled within 2 hours of purchase.

SHIPPING

Q: How long is shipping?
A: U.S. orders arrive in 3–7 business days after production.

Q: Do you ship internationally?
A: Yes! International shipping ranges 7–21 business days.

RETURNS & REFUNDS

Q: What if my item arrives damaged?
A: We will replace or refund damaged, defective, or misprinted items.
Email us at support@bayoubanditdesigns.com within 7 days.

Q: Can I return digital downloads?
A: Digital items are non-refundable due to their instant nature.

PRODUCT QUALITY

Q: Who prints your products?
A: We partner with trusted print-on-demand production providers to create consistent, high-quality items.

DIGITAL PRODUCTS

Q: How do I access downloads?
A: After checkout, your files will be available instantly and delivered by email.

If you have additional questions, reach out anytime!